Friday, November 11, 2016

Financial Reporting Installation of FRPrint Service Fails with Error: "Unable to Authenticate User"

Unable to install the FR print service. Getting the following error,

  [java] Java Result: -3
  [echo] Unable to authenticate user

Cause

The adm.jar and ap.jar files are missing under Oracle\Middleware\EPMSystem11R1\common\ADM\11.1.2.0\lib folder. The admaps.jar file is missing under Oracle\Middleware\EPMSystem11R1\common\ADM\11.1.2.0\APS\11.1.2.0 folder.
Solution

If you have a working Financial Reporting environment (same product version), copy the files over from there and paste them into the relevant folders. Alternatively contact Oracle support to obtain copies of these files.

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