Hyperion Shared Services not working in Google Chrome and Microsoft Edge

 From Shared Services Console, attempting the following tasks results in an "empty" grey screen or grey pop-up:

• create new Native User
• provision existing user
• LCM import/export
• Migration Status Report       

Workaround:

•    For 11.1.2.4, workaround is to use Internet Explorer 11.x or Firefox 31+ ESR

     For 11.2.1, workaround is to use Internet Explorer 11.x or Firefox ESR

     For 11.2.2, workaround is to use Firefox ESR                                                                    

Browser Support for Google Chrome and Microsoft Edge with EPM System Releases Beginning with Release 11.1.2.4

Oracle Hyperion Enterprise Performance Management System release 11.1.2.4 added browser support for Google Chrome and Microsoft Edge. You must update to the following supported releases:

• Hyperion Shared Services 11.1.2.4.100+ (Patch 31319089. Use Patch 31574562 for release 11.1.2.4.9xx)
• Hyperion Planning, Hyperion Capital Asset Planning, Hyperion Workforce Planning, Hyperion Project Financial Planning 11.1.2.4.009+ (Patch 29889455)
• Hyperion Calculation Manager 11.1.2.4.014+ (Patch 28557058)
• Hyperion Financial Reporting 11.1.2.4.712+ (Patch 30670918. Use Patch 30671119 for release 11.1.2.4.9xx)
• Hyperion Financial Management 11.1.2.4.208+ (Patch 28511735)
• Hyperion Financial Close Management and Hyperion Tax Governance 11.1.2.4.253+ (Patch 29060830)
• Hyperion Tax Provision 11.1.2.4.202+ (Patch 25316913)
• Hyperion Financial Data Management 11.1.2.4.220+ (Patch 25312033)
• Hyperion Profitability and Cost Management 11.1.2.4.130+ (Patch 29461894)
• Hyperion Workspace 11.1.2.4.825+ (Patch 31124100. Use Patch 31486872 for release 11.1.2.4.9xx)
• Hyperion Data Relationship Management 11.1.2.4.350+ (Patch 31420887)

Additionally, you must also update Oracle JDeveloper / Application Development Framework 11.1.1.7.1 (Patch 32740400).

 

Workspace started support for Chrome and Edge browsers from PSU 11.1.2.4.825
- 31124100. This patch was made available from JUN-01-2020.

HFM PSU 11.1.2.4.208 was made available from JAN-07-2019.
HFM PSU 11.1.2.4.209 was made available from APR-09-2020.

Change the PSU accordingly in this document

EXCEPTIONS

• Oracle JDeveloper / Application Development Framework does not apply to Hyperion Data Relationship Management or Hyperion Workspace.