PDF preview for Hyperion Financial Reports fails to load

I had an issue once with the PDF preview generation for a FR Report on 11.1.2.2.303. It seemed to affect one out of the two servers which had Financial Reporting deployed on it. The html preview turned out fine but the pdf preview was affected. Also, what was strange was it seemed to affect one server and not the other even though they were on the same patched version.

The resultant report produced a view like this,

The sysout log for FR had references to the errors IOException has occured in FOProcessor.setData(ByteArrayInputStream)

There is a KM document 1564844.1 which details 3 methods to resolve the issue. I did not go with the first option as it involved rolling back a patch and the .303 patch contained some important fixes related to my Financial Reporting setup.  I , however,  followed the third method of manually editing the xdo.cfg file. The steps are mentioned below:


1. Log onto the FR Web App Server
2. Navigate to Oracle\Middleware\EPMSystem11R1\products\financialreporting\lib\FOProcessor
3. Backup the existing xdo.cfg file, then delete or rename the file
4. Open the original xdo.cfg file in a text editor
5. Locate the line containing the text  "<property name="system-temp-dir">c:\temp</property>"
6. Comment the line out using XML comment syntax: <!-- <property name="system-temp-dir">c:temp</property> -->   
7. Repeat the above steps on all FR Servers
8. Restart all affected FR Web App services

After this, I have noticed that the preview is generated without any issues.

EAS Timeout Issues

I was trying to see fun ways to start working using a disconnected remote session and one thing that caught me in a web was the endless woes with EAS timeout . Each time I had to open a fresh session and it wasn't until recently I stumbled upon this document from the online help.

http://docs.oracle.com/cd/E40248_01/epm.1112/eas_help/frameset.htm?timeout.html  is the link the document.

To fix this issue, We need to unzip the EPM_ORACLE_HOME\products\Essbase\eas\server\AppServer\InstallableApps\Common\eas.ear file

The document encourages us to edit the zip file seperately. However, we can achieve the same using the 'open archive' option in 7zip.

Once this is open , proceed to open the eas.war file

Navigate to the web.xml file present on WEB-INF tree.

Open the file and scroll to the session-timeout section. The default value is 45 and you can change it to the value appropriate to your setup .  In my case , I set it to 180.

The link does not specify any restart required but it is always better to do it. Post this, you should be able to stay logged in to EAS longer.